Privacy policy

Privacy Policy for TrueAura

Effective Date: 24 April 2026

Welcome to TrueAura. Your privacy matters to us, and we are committed to protecting your personal information while providing a seamless shopping experience.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

Non-Personal Information

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about purchases, updates, and promotions

  • Improve our website and customer experience

  • Prevent fraud and enhance security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Payment processors, shipping partners, and marketing tools

  • Legal Authorities: When required by law or to protect our rights

  • Business Transfers: In case of a merger, sale, or acquisition

4. Cookies and Tracking Technologies

We use cookies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic

You can control or disable cookies through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal data. While we strive to safeguard your information, no method of transmission over the internet is completely secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent at any time

To exercise your rights, contact us at: trueaurabuyonline@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

TrueAura does not knowingly collect personal information from children under the age of 13. If we become aware of such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

TrueAura Beauty Store
Email: trueaurabuyonline@gmail.com

By using our website, you agree to the terms outlined in this Privacy Policy.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at trueaurabuyonline@gmail.com or contact us at 2 Eglin Road, Sandton, GP, 2157, ZA